The water supply to the whole Tema Metropolis and a significant portion of eastern Accra has been affected by a big burst on a 42-inch transmission pipeline, impacting homes, businesses and institutions in a number of densely populated districts.
Ghana Water Limited (GWL) said in a press release on Tuesday, January 20, 2026, that the incident happened on Monday, January 19, 2026, and that it caused major delays to the distribution of water along the capital’s eastern corridor.
The energy company claims that engineers and technical teams were sent out as soon as the problem was discovered and have been working nonstop to fix the broken gearbox main ever since.
GWL pointed out that the size of the pipeline and the technical complexity of the job necessitate meticulous management to assure safety, durability, and efficiency before supplies can be fully restored.
Customers throughout the Tema Metropolis and sections of Accra are affected, including Ashaiman, Gbetsele, Akatamanso, Klagon, Lashibi, Baatsonaa, Spintex, parts of East Legon, Nungua, Teshie, and nearby areas.
GWL told impacted residents that efforts are on to finish the repairs as soon as feasible. “GWL assures the public that every effort is being made to complete the repair work as quickly as possible and restore normal water supply.”
“We sincerely regret the inconvenience caused and appreciate the patience and understanding of our cherished customers,” the statement said.
Additionally, the business urged vital service providers to get in touch with GWL for assistance during the disruption, especially hospitals and schools in the impacted areas.
It stated that help may be sought via its official social media accounts, WhatsApp platforms, and customer support hotlines.
Ghana Water Limited pledged to keep the public updated as the situation progresses and reaffirmed its commitment to restoring supply as soon as repairs are finished.
“We sincerely regret the inconvenience this interruption may cause and appreciate the patience and understanding of our valued customers,” the statement continued.
Source: newsthemegh.com