Bank consumers are the target of online fraud, the CSA says

by Mawuli
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The general public has been warned against online fraud schemes that target customers of several banks by the Cyber Security Authority (C.S.A.).

In a statement released on Tuesday, the CSA warned against disclosing personally identifiable information, such as pin numbers, debit/credit card verification values (CVVs), and one-time passwords (OTPs), to anybody who might ask for it.

Customers of these Banks initially get a message purporting to be from their bank telling them that an agent will call them to help them link their Ghana Cards with their accounts and credit/debit (ATM) cards.

Below is a copy of the full statement

In order to complete the linking process, the so-called bank representatives contact customers and ask for personal identifiable information (PII), such as Ghana Card details, primary account numbers (PAN) of debit/credit cards, card verification value (CVV) numbers, expiration dates of the cards, and One Time Passwords (OTP), among other things.

The CSA stated in its statement that after the requested information is delivered, the fraudsters “undertake many online transactions, inflicting financial loss to victims.”

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