Source: newsthemegh.com
Nana Appiah Mensah, also known as NAM 1, is the chief executive officer (CEO) of the gold dealership firm Menzgold. He claims he cannot be held accountable for the company’s debt to clients.
NAM 1 stated that it is incorrect for the consumers to claim that he owes them money because they did not transact business with him directly.
“Many of these folks who have never even seen me before will shout on the roof and then claim that I owe them money. Not even that Menzgold owes them anything.
I didn’t receive any money from them. Unfortunately, in business things happen, and there is an issue, they transacted with a fully registered corporation,” he stated.
In an argument yesterday on Twitter Spaces, the CEO of the failed company defended his choice to charge consumers GH650 each before processing their payment claims.
He argued that it was crucial to confirm his clients’ claims before paying them because some of them might be making exaggerated ones.
While acknowledging that the GHc 650 price is on the high side, he insisted that the charge is necessary because a significant amount of money was invested in the digital verification system.
“In order to distinguish the wheat from the chaff, we must thoroughly investigate and examine all of those assertions. Although I consider the GHc 650 to be a bit on the expensive side, this PVC Digital Access Card was produced at a cost.
In a statement dated August 18, NAM 1 had launched a new round of customer transaction claim validation in response to what he claimed were intolerable infractions that had hampered the earlier exercise and rendered 60% of the claims invalid.
Customers had to pay GHc 650 each for a Menzgold Digital Verification Access Card as part of the new validation process in order to verify the progress of their transactions’ validation and upload any supporting documents.
However, the news was met with criticism from the public, with many blaming him for employing a fresh method to deceive the upset customers.
In an interview with Metro TV, Fred Forson, PRO of Angry Menzgold Customers, described previous attempts by NAM 1 to repeatedly swindle the customers and pleaded with them not to fall for his shady plans again.
However, a short time after he defended the choice in the Twitter Spaces discussion, the corporation issued a press release retracting its choice and blaming the response and “extensive engagement with stakeholders” for the change of heart.
Customers will no longer be required to acquire the Digital Access Card, according to the statement, as the company will instead print only the PIN Codes, which are provided without charge, for those who want to verify their claims.
Customers whose claims, however, have been determined to be untrue should either abandon their investments or pay a fee to request a review. According to the statement, this is being done to prevent time and resource abuse.