Hon. Samuel Nartey George, Ghana’s Minister for Communication, Digital Technology, and Innovations, has given satellite internet provider Starlink a month to prove that it complies with local regulations.
In order to handle client complaints and offer support, the Minister underlined the necessity for Starlink to open a physical location in Ghana, complete with a local office and support center.
During his meeting with Starlink representatives, the Minister issued this directive.
Key Demands
Physical Presence: Starlink must establish a local office in Ghana to ensure effective communication and decision-making.
Customer Support:
A local support center and toll-free number are required to address customer complaints and provide assistance.
Regulatory Compliance:
Starlink must comply with Ghana’s regulatory framework, including licensing and tax requirements.
Potential Collaboration
After the requirements of regulatory compliance are met, the Minister promised Starlink that he would be open to looking into possible collaboration prospects, especially in rural areas with poor connectivity.
Public-private collaborations are crucial for promoting innovation and digital transformation in Ghana, the Minister emphasized.
Source: newsthemegh.com