The National Health Insurance Authority’s (NHIA) Corporate Affairs Directorate’s Provider and Client Relations Unit has started a sensitization campaign at a few Accra medical facilities.
The initiative’s goal is to inform hospital managers and patients, who are important participants in the National Health Insurance Scheme (NHIS), about the newest advancements and advantages of the scheme.
The NHIA team, under the direction of Ruth Kukua Ntumy Coleman and assisted by Angela Joyce Asiedu, Godwin Quadzi Jr., Lucy Turkson Coffie, and Renney Quartey, visited the Cocoa Clinic in Kaneshie as the first stop of the sensitization exercise. There, they interacted with patients in the Outpatient Department (OPD).
They gave information about the NHIS benefit package, showed how to utilize the MyNHIS app, and described important features including the free maternal care package, mobile renewal using *929#, and the Ghana Card’s integration with the NHIS card.
The topic of free maternal care attracted a lot of attention because there were pregnant women present.
Additionally, patients had the chance to ask questions, which were appropriately answered, and they were urged to contact the NHIS call center if they needed any additional help.
The Kaneshie Polyclinic, one of the biggest medical facilities in the Okaikoi sub-metro, was the next destination.
At the maternity facility, the NHIA team initially spoke with expectant moms and gave them information on how to take full advantage of the free maternal care services provided by the NHIS.
Additionally, OPD patients were made aware of new developments, including mobile renewal, the NHIS benefit package, and the registration procedure for SSNIT contributors and those 70 years of age and older.
The team’s efforts to educate patients and support the hospital’s objective to guarantee that every patient benefits from the scheme were acknowledged by the facility’s administrator.
The Theresa Maternity and Child Health Clinic in Bubuashie was the last destination. There, management and employees received an update on the NHIS benefit package and new developments, such as the MyNHIS app and mobile renewal services.
The purpose of these tools is to improve patient convenience. The hospital staff praised the effort and promised to notify their patients about it.
Direct interaction between NHIA employees and NHIS members was effectively promoted by the sensitization exercise.
Pens and handbooks bearing the NHIS logo were distributed to a few patients at each facility as part of the outreach to raise awareness.
This program demonstrates NHIA’s dedication to making sure all beneficiaries are knowledgeable of and able to utilize all of the healthcare services that are provided to them under the scheme.
Source: newsthemegh.com